Import Services

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Export Services
  • Pre-shipment Coordination

    We communicate with the overseas shipper to confirm cargo readiness and provide timely updates to our clients. We then arrange the optimal sailing schedule based on the cargo readiness date.

  • Shipping Notification

    We send a Shipping Advice by email and follow up with a phone call to confirm receipt. An Arrival Notice is issued at least three days before the estimated time of arrival ( ETA ). We also verify documentation with the client and their customs broker.

  • Cargo Tracking

    We monitor cargo status and assist in handling any irregularities during transit.

  • Additional Services

    Import customs clearance and domestic delivery services are available upon request.

  • Pre-shipment Coordination

    We confirm shipment type ( FCL/LCL ), cargo volume, and readiness date with the shipper.

  • Schedule Arrangement

    We select the most suitable sailing schedule based on the confirmed cargo readiness date.

  • Shipping Notification

    Shipping Orders are emailed to clients and followed up with a call. The order includes details such as the cut-off date, late gate availability, container yard for empty pick-up, and terminal information for full container or LCL cargo delivery.

  • Cargo tracking

    We track delivery status at the destination port.

  • Additional Services

    We offer export customs declaration, and assistance with Certificate of Origin or visa applications.

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